The official Uphold login flow
Signing into Uphold begins at the official sign-in page. You can sign in with your email and password or use supported single sign-on (SSO) providers where available. After entering your credentials, Uphold may prompt for two-factor authentication (2FA) depending on your account settings. For most users, 2FA is required — typically via an authenticator app like Google Authenticator or Authy, or via SMS in some regions. Uphold also supports biometric login on mobile devices for convenience and security.
Two-factor authentication & account protection
Two-factor authentication dramatically reduces account takeover risk. We recommend using an authenticator app (TOTP) over SMS because it is less vulnerable to SIM swap attacks. To enable 2FA, go to your account settings, choose Security, and follow the on-screen steps to configure a TOTP app. Save backup codes in a secure place — these codes allow recovery if you lose access to your authenticator. If you prefer hardware-level security, consider using a security key (U2F/WebAuthn) where Uphold supports it.
Password hygiene
Use a strong, unique password for your Uphold account. A good password is long (12+ characters), includes mixed character types, and does not reuse phrases from other services. Consider using a reputable password manager to generate and store your passwords. Enable automatic password autofill only on trusted devices; avoid saving passwords on shared or public computers.
Mobile login & biometrics
Uphold’s mobile apps for iOS and Android provide streamlined sign-in with optional biometric unlocking (Face ID or Touch ID on iOS; fingerprint or face unlock on Android). To enable biometrics, sign in with your credentials and enable biometric unlocking in the app settings. Biometric login still respects your account’s security policies — certain high-risk operations may still require re-entering your password or completing 2FA.
Account recovery and lost access
If you lose access to your 2FA device or forget your password, use the official recovery flows. Start at the Help Center and follow the account recovery steps. Uphold may require identity verification documents for account recovery to protect users and comply with regulations. Do not share your recovery information, one-time codes, or identity documents via social media or email — use the official upload portals within Uphold's secure help pages.
Session management & device control
Monitor and manage active sessions from your account settings. If you see unfamiliar devices or locations, terminate those sessions immediately and change your password. Regularly review authorized applications and revoke access to any third-party connections you no longer use. Uphold provides activity logs which you should review periodically for suspicious sign-in attempts or unexpected withdrawals.
Phishing awareness & safe browsing
Phishing attacks are the most common way accounts are compromised. Only sign in through official Uphold domains (check for the correct domain and a valid TLS/SSL lock in your browser). Be skeptical of unsolicited emails or messages requesting login details or claiming unusual account activity. When in doubt, navigate directly to uphold.com rather than clicking links received in messages.
Business & enterprise login
Business accounts on Uphold may have added security, role-based access controls, and administrative features. If you manage a team, use dedicated admin accounts and enforce organization-wide 2FA policies. Consider using single sign-on (SSO) integrations and audit logs for compliance. Contact Uphold’s sales or enterprise support for tailored workflows and API access for business integrations.
API access & developer considerations
Developers integrating with Uphold should use API keys and follow best practices for secret storage and rotation. Never embed secrets in client-side code. For programmatic access, prefer server-side integrations and follow Uphold’s API documentation for rate limits, scopes, and error handling. Revoke API keys when no longer needed and monitor usage to detect unauthorized activity.
Common login issues & fixes
Common problems include forgotten passwords, lost 2FA devices, blocked sign-ins after repeated failures, and browser-related issues (extensions interfering with login). Steps to troubleshoot: clear browser cache and cookies, try a private/incognito window, disable conflicting browser extensions, try another device, and ensure system time is accurate (important for TOTP 2FA). If you still can’t sign in, follow the official support flow at the Help Center and provide requested information securely.
Privacy & data handling
Uphold collects information required for account security and regulatory compliance. Read the Privacy Policy to understand what data is collected and how it is used. For sensitive actions, Uphold may request identity verification in line with KYC/AML regulations. Use your account privacy settings to manage notifications and data preferences where available.
Conclusion — safe sign-in habits
Accessing your Uphold account should be safe and straightforward when you follow solid security practices: enable 2FA (prefer TOTP), use a unique strong password stored in a password manager, verify URLs and avoid phishing links, use mobile biometrics on trusted devices, and review active sessions and authorized apps regularly. If you experience any sign-in problems, use Uphold’s official help resources and never share your password, 2FA codes, or recovery documents over unverified channels.
Need quick help? Use these links to get started: sign in, create an account, get help, or download the mobile app from Uphold’s official pages.